What is Bill Cupertino and why is it on my bill?

Why do I keep seeing this on my bill?


I just received this new card and this bill Cupertino charge keeps popping up. It charged my card 4 times this month. WTF???


iPhone 13, iOS 16

Posted on Jun 17, 2023 6:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2023 12:34 PM

Hello Twinkletoes27,


If you see 'apple.com/bill' on your billing statement you can learn how to find out what you were charged for here: If you see 'apple.com/bill' on your billing statement - Apple Support


These steps may help:

How to see what you were charged for
1. To see your purchase history, go to reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.
If the charge is for a subscription that you no longer want, you can cancel the subscription.


Thanks.

61 replies

Jan 5, 2024 3:32 PM in response to Volcano51

RE: “I want this refunded now!!!”


We are fellow users who have no ability to access your purchase and credit card history, and who will not refund you for anything. Apple does not handle billing issues through these forums, although there are some Apple employees who moderate the posts here.


You need to review your own purchase history and subscriptions, and contact the appropriate company (e.g., Apple).

Jan 13, 2024 11:12 PM in response to RubyVerdell

RubyVerdell wrote:

I want my money back on my card!! How can you take my money out of my account and I don’t know what
it for???


We didn't take any money out of your account.


This is a user-to-user forum. Except to moderate this forum, Apple mostly is not here. Likewise, app vendors are for the most part, not here. And your bank is not here.


Read the previously mentioned Support articles, review your purchases, and then contact the appropriate parties, if necessary.

Jan 25, 2024 1:50 PM in response to Willija1

Willija1 wrote:

I was billed $49.99 for something I have no ideal what it for. I haven’t purchased anything in months


Then review your purchase history, as outlined in the Support article. If you can't identify the charge, contact Apple, also as outlined in the Support article. If that doesn't clear things up, contact your bank – in case the charge is from scammers who are trying to impersonate Apple in hopes that this will improve their chances of getting away with it.

Jan 14, 2024 2:51 PM in response to Volcano51

Volcano51 wrote:

It’s a shame to let this go on!Ripping so many people off for what?Its not cool and we don’t appreciate that at all so put a stop to it it’s BS and theft and not professional at all!!


If Apple is charging for things that people bought, or subscribed to, how is that "ripping so many people off"?


Yes, they may string out billing at various times of the month. If you subscribe to iCloud+, and to Apple Music, you'll probably get one monthly charge for iCloud+, and another for Apple Music, rather than a single bill where they put everything on it. But that's not "ripping you off", "BS", or "theft."


If you buy something from them (or from a third party via one of the stores), you're going to be charged for your purchase. Is that so hard to understand?


Just as it is their responsibility to bill you accurately, it is your responsibility to double-check your bills first rather than screaming "ripping so many people off" or "BS" or "theft" just because you can't be bothered to match the bills to your own subscriptions and purchases.

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What is Bill Cupertino and why is it on my bill?

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