Cancel payment that was sent but not received

Cancel payment that was sent but not received


Posted on Jun 17, 2023 12:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2023 12:50 PM

For information about cancelling money sent with Apple Cash, see the following from: Send and receive money with Apple Cash - Apple Support


How to cancel or dispute a payment

  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It might take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Cash person to person payments are just like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.

1 reply
Question marked as Top-ranking reply

Jun 17, 2023 12:50 PM in response to Bamagirl1256

For information about cancelling money sent with Apple Cash, see the following from: Send and receive money with Apple Cash - Apple Support


How to cancel or dispute a payment

  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It might take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Cash person to person payments are just like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cancel payment that was sent but not received

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.