I sent a payment to the wrong person

cancel A payment

iPhone 15, iOS 17

Posted on Sep 9, 2024 7:38 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2024 7:46 AM

You can only cancel a payment if the person has not received it yet. Apple Cash should only be sent to people you know. Usually these people are in your Contacts and you would never need to enter the number manually in messages. To get the money back, you will need to ask that person for your money back. Apple Cash is a private transaction between two people and is similar to giving someone $20 on the street. This is detailed in the Support Article that details sending cash.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. 

Send and receive money with Apple Cash - Apple Support

3 replies
Question marked as Top-ranking reply

Sep 9, 2024 7:46 AM in response to Robink22

You can only cancel a payment if the person has not received it yet. Apple Cash should only be sent to people you know. Usually these people are in your Contacts and you would never need to enter the number manually in messages. To get the money back, you will need to ask that person for your money back. Apple Cash is a private transaction between two people and is similar to giving someone $20 on the street. This is detailed in the Support Article that details sending cash.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. 

Send and receive money with Apple Cash - Apple Support

Sep 9, 2024 7:46 AM in response to Robink22

Assuming you used Messages to send the payment from Apple Cash, If the person has not accepted the payment you can cancel it by following the steps in the link below.


click here ➜ Send and receive money with Apple Cash - Cancel or Dispute a payment - Apple Support


If the money has already been accepted, then the only way to get it back is to ask the person you sent it to to return it.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I sent a payment to the wrong person

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.