spatial audio

The spatial audio of airpods pro does not work in the head tracking mode on the iphone, but on other devices such as mac, the head tracking is still valid

AirPods Pro (2nd generation)

Posted on Jun 18, 2023 4:21 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2023 12:12 PM

Hey 之程,


We're happy to provide some steps that may help with the Spatial Audio issue on your AirPods Pro when used with your iPhone.


First, check that Mono Sound and Headphone Accommodations aren't enabled in Settings > Accessibility > Audio/Visual. This can prevent Spatial Audio from enabling.


If you haven't already, make sure that your iPhone is running the latest version of iOS and that your AirPods firmware is up to date: About firmware updates for AirPods - Apple Support


Then try resetting your AirPods Pro. This will ensure that you have a fresh pairing connection: How to reset your AirPods and AirPods Pro - Apple Support


Let us know how it goes! Take care.

1 reply
Question marked as Top-ranking reply

Jun 19, 2023 12:12 PM in response to 之程

Hey 之程,


We're happy to provide some steps that may help with the Spatial Audio issue on your AirPods Pro when used with your iPhone.


First, check that Mono Sound and Headphone Accommodations aren't enabled in Settings > Accessibility > Audio/Visual. This can prevent Spatial Audio from enabling.


If you haven't already, make sure that your iPhone is running the latest version of iOS and that your AirPods firmware is up to date: About firmware updates for AirPods - Apple Support


Then try resetting your AirPods Pro. This will ensure that you have a fresh pairing connection: How to reset your AirPods and AirPods Pro - Apple Support


Let us know how it goes! Take care.

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spatial audio

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