Why won't my Phone go into recovery mode?
Why won't my phone go into recovery mode?
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Is the device showing Activation Lock?
If you are following these steps to put your device in Recovery Mode: If you can't update or restore your iPhone or iPod touch - Apple Support, then make sure you hold the side button in the last step for up to 30 seconds to see the recovery screen. It can take longer than expected.
If the problem is still not solved, explain more what happens when you try to enter Recovery Mode.