Screen shot issue

Hi MadwithappleBs,

Thank you for participating in the Apple Support Communities. We understand you're having trouble taking a screenshot on your iPhone. You'll want to make sure you're following the steps in this article: Take a screenshot or screen recording on iPhone - Apple Support.

"Take a screenshot

1. Do one of the following:

• On an iPhone with Face ID: Simultaneously press and then release the side button and volume up button.
• On an iPhone with a Home button: Simultaneously press and then release the Home button and side button.

2. Tap the screenshot in the lower-left corner, then tap Done.

3. Choose Save to Photos, Save to Files, or Delete Screenshot.

4. If you choose Save to Photos, you can view it in the Screenshots album in the Photos app, or in the All Photos album if iCloud Photos is turned on in Settings  > Photos.

Save a full-page screenshot as a PDF

You can take a full-page, scrolling screenshot of a webpage, document, or email that exceeds the length of your iPhone screen, then save it as a PDF.

1. Do one of the following:

• On an iPhone with Face ID: Simultaneously press and then release the side button and volume up button.
• On an iPhone with a Home button: Simultaneously press and then release the Home button and side button.

2. Tap the screenshot in the lower-left corner, then tap Full Page.

3. Do any of the following: 

• Save the screenshot: Tap Done, choose Save PDF to Files, choose a location, then tap Save.
• Share the screenshot: Tap , choose a sharing option (for example AirDrop, Messages, or Mail), enter any other requested information, then send the PDF."

If you'd like to provide feedback for Apple regarding this feature, you can do so here: Product Feedback - Apple.

We hope this helps.

Take care.