Klopio wrote:
I opened my laptop and at first it was normal and then after a few hours i saw a dirt and then i tried wiping it off and it didn't work and then i saw some black spots too and tried to clean my screen and opened it again and it's still there and i panicked And my warranty is expired. And some white dots keep appearing in my screen.
Do you guys know what this is ? Or what was the cause for this to happen?
https://discussions.apple.com/content/attachment/e9e729df-9e39-45bc-827a-a85b36595703
https://discussions.apple.com/content/attachment/903ea6c0-3824-4e6e-b66e-2ea69f51d41d
https://discussions.apple.com/content/attachment/833fd660-f565-4bcf-b9dc-23eb07b5954d
Do not know what that could be as we are working remotely from all around the world.
Without physical and direct " On Hands " access to the computer is would be pure guess work.
Then have a few suggestions ;
1 - Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions
2 - Make an Appointment at the Apple Genius Bar and have them evaluate the computer
3 - If there are costs involved, only they could possible answer that question