Apple ID inactive

Hi,please I used two phones for one Apple ID and I haven’t been able to tap my name on the Apple ID it looks grayed out for both iPhones

Posted on Jun 19, 2023 3:34 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2023 6:24 AM

If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • 👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.


or


If you have a MDM profile, you need to contact your company - IT department.


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If your Apple ID says it's inactive you'll need to reach out for support from Apple directly -> Get Support



1 reply
Question marked as Top-ranking reply

Jun 19, 2023 6:24 AM in response to Foeva

If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • 👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.


or


If you have a MDM profile, you need to contact your company - IT department.


---

If your Apple ID says it's inactive you'll need to reach out for support from Apple directly -> Get Support



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Apple ID inactive

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