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Since the last update the always on button has been rendered useless and my Apple Watch face goes immediately black every time I look at it. Does anyone have a suggestion? I don’t want to have to touch my watch whenever I want to see the time.

Since the last update the always on button has been rendered useless and my Apple Watch face goes immediately black every time I look at it. Does anyone have a suggestion? I don’t want to have to touch my watch whenever I want to see the time.

Apple Watch Series 8

Posted on Jun 19, 2023 6:11 AM

Question marked as Top-ranking reply

Posted on Jun 20, 2023 1:51 PM

Hello Bmargaret,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with your Apple Watch face not being on when expected. Based on your description, you may have Theater Mode enabled and here is more info:



"Use theater mode on Apple Watch
Theater mode prevents the Apple Watch display from turning on when you raise your wrist, so it stays dark. It also turns on silent mode and makes your Walkie-Talkie status unavailable, but you still receive haptic notifications.
Touch and hold the bottom of the screen, swipe up to open Control Center, tap the theater mode button, then tap Theater Mode.
Control Center with theater mode and silent mode buttons highlighted to show theater mode is on.

When theater mode is on, you see the theater mode status icon at the top of the screen.
To wake Apple Watch when theater mode is on, tap the display, press the Digital Crown or side button, or turn the Digital Crown."



And that info is from here Use Control Center on Apple Watch - Apple Support If that doesn't explain your situation, please contact Apple directly so they can investigate this further with you: Get Support



Cheers!

1 reply
Question marked as Top-ranking reply

Jun 20, 2023 1:51 PM in response to Bmargaret

Hello Bmargaret,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with your Apple Watch face not being on when expected. Based on your description, you may have Theater Mode enabled and here is more info:



"Use theater mode on Apple Watch
Theater mode prevents the Apple Watch display from turning on when you raise your wrist, so it stays dark. It also turns on silent mode and makes your Walkie-Talkie status unavailable, but you still receive haptic notifications.
Touch and hold the bottom of the screen, swipe up to open Control Center, tap the theater mode button, then tap Theater Mode.
Control Center with theater mode and silent mode buttons highlighted to show theater mode is on.

When theater mode is on, you see the theater mode status icon at the top of the screen.
To wake Apple Watch when theater mode is on, tap the display, press the Digital Crown or side button, or turn the Digital Crown."



And that info is from here Use Control Center on Apple Watch - Apple Support If that doesn't explain your situation, please contact Apple directly so they can investigate this further with you: Get Support



Cheers!

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Since the last update the always on button has been rendered useless and my Apple Watch face goes immediately black every time I look at it. Does anyone have a suggestion? I don’t want to have to touch my watch whenever I want to see the time.

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