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how do I reload Apple Mail

How do I reinstall Apple Mail. I can not save to a folder. Don't know where a deleted or saved email goes. Anything I put in folders, just goes away except sent mail.

iMac 27″

Posted on Jun 19, 2023 5:41 AM

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Jun 20, 2023 6:03 PM in response to Charger9199

Apple's instructions to Choose Mailbox > Rebuild could be worded a little better. What that means is to select (single-click) the Mailbox and then choose the Mailbox menu > Rebuild.


Like so:


Select the Mailbox in the Sidebar first.



I happen to have a Pictures folder "On My Mac" selected in that screenshot, but you can choose any folder in the Sidebar to rebuild.


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Before you drag the iMac to your local Apple Store, contact Apple first using this link: Official Apple Support. They will almost certainly have additional suggestions.


There is lots of life left in any Mac that can run Big Sur. It's not ready for the recycle bin yet.

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Jun 19, 2023 7:43 AM in response to Charger9199

I understand you are unable to save an email message in a local folder created "On My Mac" in accordance with Create or delete mailboxes in Mail on Mac - Apple Support. Is that correct? If not, please explain what you are attempting to do instead.


You can rebuild Mailboxes in accordance with Rebuild mailboxes in Mail on Mac - Apple Support. Try that. You can rebuild any Mailbox, including local, "On My Mac" Mailboxes.


Another potentially relevant Apple Support document is If emails appear to be missing in Mail on Mac - Apple Support.

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Jun 19, 2023 8:24 AM in response to Charger9199

I realize I did not address your initial question which is how to reinstall the Mail app. That cannot be performed separately, but you can reinstall macOS: Reinstall macOS - Apple Support. That remains an option but try rebuilding those mailboxes first.


In fact I'd rebuild all Mailboxes including All Sent, etc.

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Jun 19, 2023 8:04 AM in response to John Galt

I have the email boxes, but when I put emails in the to save or delete, etc. They are not there. Out of all my email boxes, the "All sent" is the only one that contains emails. The save or trash and others are just empty when I drag something into them. Thanks for your help. I will try you suggested also. :) dm

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Jun 20, 2023 5:30 PM in response to John Galt

I did reinstall Big Sur 11.7.7. Did not fix the mail box problem Tried to do the rebuild by clicking on the mail box but could not find a rebuild button to click. Thanks again for your patience. I will see if I can get an appointment with the genius bar since it is only about 30 mins. from home. Just a hassle to box up this iMac 27" and lug it around. Looked at trade in value and it said they would recycle it for me. Not quite ready for that. :(

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how do I reload Apple Mail

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