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charged

I didn’t make any purchase but I got charged $14.8 from Apple. I don’t know what that is for.And my card didn’t connected appstore someone used my card and charged. Help me

iPhone SE, iOS 16

Posted on Jun 19, 2023 7:16 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2023 7:49 AM

Hello khaliun213,


By signing into reportaproblem.apple.com, you will be able to see all charges on your account and figure out where that $14.8 charge came from. You can also request a refund if this was not authorized.


Please refer to this support page to learn how to request a refund - Request a refund for apps or content that you bought from Apple - Apple Support.


I'd recommend changing your Apple ID password and device passcodes if an unauthorized charge appears on your account. I would also go through Safety Check on your iPhone (under Privacy & Security in Settings). Under Step 3 of this section, you can see what devices are logged into your Apple ID. Please log out and remove and devices you do not recognize, by selecting and clicking remove access.


I hope this helps!


1 reply
Question marked as Top-ranking reply

Jun 19, 2023 7:49 AM in response to khaliun213

Hello khaliun213,


By signing into reportaproblem.apple.com, you will be able to see all charges on your account and figure out where that $14.8 charge came from. You can also request a refund if this was not authorized.


Please refer to this support page to learn how to request a refund - Request a refund for apps or content that you bought from Apple - Apple Support.


I'd recommend changing your Apple ID password and device passcodes if an unauthorized charge appears on your account. I would also go through Safety Check on your iPhone (under Privacy & Security in Settings). Under Step 3 of this section, you can see what devices are logged into your Apple ID. Please log out and remove and devices you do not recognize, by selecting and clicking remove access.


I hope this helps!


charged

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