charged
I didn’t make any purchase but I got charged $14.8 from Apple. I don’t know what that is for.And my card didn’t connected appstore someone used my card and charged. Help me
iPhone SE, iOS 16
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I didn’t make any purchase but I got charged $14.8 from Apple. I don’t know what that is for.And my card didn’t connected appstore someone used my card and charged. Help me
iPhone SE, iOS 16
Hello khaliun213,
By signing into reportaproblem.apple.com, you will be able to see all charges on your account and figure out where that $14.8 charge came from. You can also request a refund if this was not authorized.
Please refer to this support page to learn how to request a refund - Request a refund for apps or content that you bought from Apple - Apple Support.
I'd recommend changing your Apple ID password and device passcodes if an unauthorized charge appears on your account. I would also go through Safety Check on your iPhone (under Privacy & Security in Settings). Under Step 3 of this section, you can see what devices are logged into your Apple ID. Please log out and remove and devices you do not recognize, by selecting and clicking remove access.
I hope this helps!
Hello khaliun213,
By signing into reportaproblem.apple.com, you will be able to see all charges on your account and figure out where that $14.8 charge came from. You can also request a refund if this was not authorized.
Please refer to this support page to learn how to request a refund - Request a refund for apps or content that you bought from Apple - Apple Support.
I'd recommend changing your Apple ID password and device passcodes if an unauthorized charge appears on your account. I would also go through Safety Check on your iPhone (under Privacy & Security in Settings). Under Step 3 of this section, you can see what devices are logged into your Apple ID. Please log out and remove and devices you do not recognize, by selecting and clicking remove access.
I hope this helps!
charged