My watch keeps freezing. I have restarted it multiple times. Today I can't get it to restart.

My watch keeps freezing. I have restarted it multiple times. Today I can't get it to restart.

How do I keep this problem from recurring?

Apple Watch Series 8, watchOS 9

Posted on Jun 19, 2023 7:27 AM

Reply
1 reply

Jun 20, 2023 2:29 PM in response to OL609-MaG1525

Hey OL609-MaG1525,


First, we'd recommend checking for and installing any updates that may be available for your paired iPhone to see if that helps resolve the issue. This article explains how: Update your iPhone or iPad - Apple Support


If that doesn't help, we'd then suggest unpairing your Apple Watch and setting it up again. You can find the steps to do that here: Unpair and erase your Apple Watch - Apple Support


"How to unpair and erase your Apple Watch if you have your iPhone

  1. Keep your Apple Watch and iPhone close together as you unpair them.
  2. Open the Apple Watch app on your iPhone.
  3. Go to the My Watch tab and tap All Watches.
  4. Tap the info button  next to the watch that you want to unpair. 
  5. Tap Unpair Apple Watch.
  6. Tap Unpair [your Apple Watch name].
  7. For GPS + Cellular models, choose whether to keep or remove your cellular plan. 
    • If you want to pair your Apple Watch and iPhone again, keep your plan. 
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. 
  1. Type your Apple ID password to disable Activation Lock, then tap Unpair. 

Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.

Now you can set up your Apple Watch again "


Thanks!

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My watch keeps freezing. I have restarted it multiple times. Today I can't get it to restart.

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