imessage sign in button greyed out

same as title, the "sign in" button is greyed out in settings > messages

iPhone SE, iOS 16

Posted on Jun 19, 2023 7:29 AM

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Posted on Jun 19, 2023 11:42 AM

a vpn had nothing to do with it, i managed to sign back in to imessage


i did this by signing out of my iphone (settings > your name > sign out) and signing back in


doing this does delete all cards and passes from apple wallet but it kept my apple keychain, contacts and previous imessages

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Question marked as Top-ranking reply

Jun 19, 2023 11:42 AM in response to Limnos

a vpn had nothing to do with it, i managed to sign back in to imessage


i did this by signing out of my iphone (settings > your name > sign out) and signing back in


doing this does delete all cards and passes from apple wallet but it kept my apple keychain, contacts and previous imessages

Jun 19, 2023 7:57 AM in response to shahirr

If an app or feature on your device is not working or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


Sep 12, 2023 6:35 PM in response to shahirr

If you are already signed in to your Apple ID on your iPhone or iPad , and when you go into messages and the sign in button is greyed out, If you tap and place the cursor after the last letter of your Apple ID and tap Return on your keyboard you should see “verifying…” and then your Apple ID should log in. This also works for FaceTime as well if you are having the same sign in button grayed out there as well.

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imessage sign in button greyed out

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