screen black

ciao,

2019 MacBook Pro 16" tenuto perfettamente e con nessun incidente, da circa 1 mese schermo nero; portato in assistenza apple dichiarano schermo da cambiare con un preventivo di circa 950euro. Ho chiamato apple per chiedere un qualche aiuto nei costi e la risposta e' stata negativa. Nel 2023 ho comprato un altro macbook pro 16 M2 ma sara' l'ultimo apple. Mi sarei aspettato da apple una maggiore attenzione al cliente ma mi sono sbagliato, sono molto deluso. Non comprero' mai piu un'apparecchiature apple.

Posted on Jun 19, 2023 8:38 AM

Top-ranking reply

leroydouglas

Level 10

200,652 points

Posted on Jun 19, 2023 10:36 AM

fkinky wrote:

2019 MacBook Pro 16" perfectly kept and with no accidents, black screen for about 1 month; brought to apple assistance they claim the screen to be replaced with an estimate of around 950 euros. I called apple to ask for some help with costs and the answer was negative. In 2023 I bought another macbook pro 16 M2 but it will be the last apple. I would have expected apple to pay more attention to the customer but I was wrong, I am very disappointed. I will never buy apple equipment again.

This is a user to user support community...

I would not buy a new Mac today without factoring in the AppleCare+ which expands your 1 year warranty to 3 years total. AppleCare Products - Mac - Apple

This gives you the option to extend that warranty annually. Extend your AppleCare+ coverage - Apple Support

for Apple—

submit your Apple Feedback here: Product Feedback - Apple

Contact the corporate office Contact - How to Contact Us - Apple

View in context

screen black

Similar questions