Battery runs out very fast, bug type 120

Hi all,


I've iphone 11 and just get an update IOS 16.5 today. Unfortunately, the battery usage is very strange. It seems okay if the battery still 60-100%, but if it is already less than 50% the battery will runs out very fast (approx 2% every minute). Anyone experiencing the same issue after update the IOS ? Anything I can do with this issue ? Btw my battery health still on 90%


{"bug_type":"120","timestamp":"2023-06-19 23:29:26.00 +0700","os_version":"iPhone OS 16.5 (20F66)","roots_installed":0,"incident_id":"A861F700-B85B-4B86-BB84-67BA98A5D4A3"}

{"bug_type":"120","os_version":"iPhone OS 16.5 (20F66)"}

Incident Identifier: 1F8C84C2-0CF9-4B07-95E1-023A7F9150C5

CrashReporter Key: 325217c16cc3f348660436a5b43ce0226970323a

Date: 2023-06-19 23:29:24.462 +0700

OS Version: iPhone OS 16.5 (20F66)



Screen Brightness: 0.455724

Hardware Model: N104AP

Awake Time: 00:00:00 (0)

Standby Time: 00:00:00 (0)

Partial Charge: 0

Capacity: 17

Voltage: 3759 mV

Voltage Droop Time: 0

Voltage Droop Transitions: 0

iPhone 11, iOS 16

Posted on Jun 19, 2023 10:28 AM

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Question marked as Top-ranking reply

Posted on Jun 20, 2023 6:47 PM

Hello danang_prtm,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


You mentioned that you recently just updated the iOS version. Please know that it's recommended to allow your device up to 72 hours after updating, for the background activity and general housekeeping to be to completed.


It's also a good idea to make sure you're following the actions suggested in the link below, to help with your battery.


Batteries - Maximizing Performance - Apple


Best regards.


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2 replies
Question marked as Top-ranking reply

Jun 20, 2023 6:47 PM in response to danang_prtm

Hello danang_prtm,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


You mentioned that you recently just updated the iOS version. Please know that it's recommended to allow your device up to 72 hours after updating, for the background activity and general housekeeping to be to completed.


It's also a good idea to make sure you're following the actions suggested in the link below, to help with your battery.


Batteries - Maximizing Performance - Apple


Best regards.


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Battery runs out very fast, bug type 120

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