buttons not working

my volume up button and my silence and Unsilent button isn’t working on my iPhone 13 mini how do I fix it?

iPhone 13, iOS 16

Posted on Jun 19, 2023 10:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2023 6:44 PM

Hey kaylaskye,


If you haven't yet, try restarting your device to see if it helps: Restart your iPhone


Also, make sure that your iPhone is running the latest software. Keeping the device updated can help resolve many unknown issues with your device: Update your iPhone or iPad


Update your iPhone or iPad wirelessly

1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


If the issue persists, we recommend that you reach out to Apple Support team next: Apple Support


We hope this helps!


Best regards.

1 reply
Question marked as Top-ranking reply

Jun 20, 2023 6:44 PM in response to kaylaskye

Hey kaylaskye,


If you haven't yet, try restarting your device to see if it helps: Restart your iPhone


Also, make sure that your iPhone is running the latest software. Keeping the device updated can help resolve many unknown issues with your device: Update your iPhone or iPad


Update your iPhone or iPad wirelessly

1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


If the issue persists, we recommend that you reach out to Apple Support team next: Apple Support


We hope this helps!


Best regards.

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buttons not working

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