Stop sharing

How do you stop sharing iCloud? It seems that my ex has been able to download my iCloud into my ex-mine-phone because I had my iCloud on that phone prior with that number he still has. How do I stop sharing and put an end to him being able to do this. He keeps putting the restore back into the phone that I gave back to him, even after I restored the phone back to factory reset prior to giving it back to him.

Posted on Jun 19, 2023 1:23 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2023 1:26 PM

Somebody having access to your account content means you were either sharing an account and need to set up your own, or you have a compromised account.


This document explains how to create a new Apple ID (create an Apple Account) --> How to create a new Apple ID - Apple Support


Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."




1 reply
Question marked as Top-ranking reply

Jun 19, 2023 1:26 PM in response to KerryS7510

Somebody having access to your account content means you were either sharing an account and need to set up your own, or you have a compromised account.


This document explains how to create a new Apple ID (create an Apple Account) --> How to create a new Apple ID - Apple Support


Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."




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Stop sharing

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