Crashing on print attempts.

Help! Safari, Mail, Preview, Notes, and other apps fail in error when:

  • Command-P is pressed
  • File>Print is selected
  • A PRINT button on a web page or document is pressed.


The crash occurs before any print dialogue appears. Usually I just want to generate a pdf, but I can't get that far before the app crashes and an error message appears: "_______ quit unexpectedly." No printing or PDF generation is possible.


Running OSX 13.4 on a 14" 2021 Apple M1 MacBook Pro


Any suggestions?


MacBook Pro (M1, 2020)

Posted on Jun 19, 2023 6:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2023 7:06 PM

Captain Moderate wrote:

• Help! Safari, Mail, Preview, Notes, and other apps fail in error when:
Command-P is pressed
• File>Print is selected
• A PRINT button on a web page or document is pressed.

The crash occurs before any print dialogue appears. Usually I just want to generate a pdf, but I can't get that far before the app crashes and an error message appears: "_______ quit unexpectedly." No printing or PDF generation is possible.

Running OSX 13.4 on a 14" 2021 Apple M1 MacBook Pro

Any suggestions?


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




To trouble shoot further you can:


—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies


does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.




—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 







1 reply
Question marked as Top-ranking reply

Jun 19, 2023 7:06 PM in response to Captain Moderate

Captain Moderate wrote:

• Help! Safari, Mail, Preview, Notes, and other apps fail in error when:
Command-P is pressed
• File>Print is selected
• A PRINT button on a web page or document is pressed.

The crash occurs before any print dialogue appears. Usually I just want to generate a pdf, but I can't get that far before the app crashes and an error message appears: "_______ quit unexpectedly." No printing or PDF generation is possible.

Running OSX 13.4 on a 14" 2021 Apple M1 MacBook Pro

Any suggestions?


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




To trouble shoot further you can:


—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies


does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.




—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 







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Crashing on print attempts.

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