ECG Fix!

Toggling assistive touch worked for me! Oddly enough my ecg was working if I took the band off and just pressed it onto my wrist, but not with the band. Toggling this made it work with the band on.

I have a series 6. I’ve tried everything since I got the watch to get ecg to work. Just tired this solution didn’t do anything. The odd time I get it to work I have to firmly press the crown in the message then comes telling you ‘no need to press’, I keep pressing the crown then firmly press down on watch on my wrist then 1 in 10 attempts it will work. Then it won’t work again for months.

Since Apple does not follow these user communities, using the Feedback is the only way to reach them directly:

Feedback - Apple Watch - Apple

I also have a series 6 and I’m seeing virtually the same thing as Goomanguy. I “think” this behavior started about May or June of 2024. Not sure if this was after an update as I don’t use ECG every week. But it seems to have started after the 10.5 update. No luck with multiple resets or playing with assistive touch. Regretting I didn’t grab a new series 9 for over $100 off on prime day. :-(

This didn’t work for me on Apple Watch 8 (watch is up-to-date on updates). Assistive Touch (AT) was off, so I toggled it on and back off again, restarted the watch, but ECG still doesn’t recognize my finger. I don’t want to reset my watch. Is there any other way to fix this? I really would like my watch to provide full functionality, but ECG is more important than Assistive Touch. AT is off on my watch, but ECG still doesn’t work. What does Apple have for a suggestion?

Since this also could be a solution for other users, and to make it easier to find your tip, you can answer your own finings and mark your question as "best answer".

I’ve been frustrated for months with my ECG not working and thought it was a hardware issue, but you fixed it!!! Thanks for posting this

[Edited by Moderator]

BigJoe760 wrote "...and @ Apple needs to fix this ASAP"

BigJoe ~ Apple isn't here in these user-to-user communities, so use this form:

Feedback - Watch - Apple

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Thank-you so much! I've tried everything. Gave up. Then found your post and it worked. 🙏 You're the best.

Thank you so much for this!! I have searched and done all the things and THIS WORKED!! Thank you, thank you, thank you!!

I have a series 6 and mine is doing the same. Tried the fix from above and it didn't help. :( Very frustrating.

shame