You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
After selecting account name, account type, agreeing to the terms and conditions then save… it spins forever. I’ve tried on my iPhone, Mac, iPad, and literally run out of devices to try. It’s not processing. When I click “contact us” at the bottom of the page it just resets to enter the information all over again.
This has been a problem for many people: indeed almost every post from people who are creating podcasts is about this rather than issue with their own podcast. As it's internal to Apple I can only offer the following standard advice, which may or may not help; probably it won't but there really isn't anything else I can suggest.
You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com
For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators
If this fails I would suggest reporting it Podcasts Support: https://podcastsconnect.apple.com/contact-us , though if you haven't been able to complete the submission you may not be able to access them: in which case the next step is to contact Apple Support: Support
Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters: do you have a Developer ID? Someone else found that his didn't work and when he created a normal ID it worked.
You may also find Robert Walch's post here useful: can't add my podcast to podcast connect -… - Apple Community
Just went through this - an hour on Apple Support chat (they multi-task). Her final solution was a link to podcast support - which I pointed out would mean creating an acccount first. So she escalated to second line support - Andy couldn't help either. And he has no other contact number/email for Podcast to share with me, not even something he can use internally. He'll try to pass on to developers, butI'm not hopeful.
I'm not desperate for this, I just won't connect my podcasts into there.
While not ideal, it seems the best course of action for now is to explore alternative methods of connecting your podcasts.
Can’t Set Up Apple Podcast Connect Account!!!
