how can I log into my child under 13 iCloud when verification code is not available

how can I log into my child under 13 iCloud when verification code is not available

Posted on Jun 20, 2023 1:25 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2023 3:39 PM

Hi CSLeaf3,


Thanks for posting in Apple Support Communities.


If you're unable to receive the verification code, you can get it from the trusted device.


Get a code from Settings on your trusted device

If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.
From your iPhone, iPad, or iPod touch
If your device is online:
1. Go to Settings > [your name].
2. Tap Password & Security > Get Verification Code.
3. On iPhone, tap Get Verification Code
If your device is offline:
1. Go to Settings > [your name].
2. Tap Password & Security. 
3. A message says "Account Details Unavailable." Tap Get Verification Code.
From your Mac
1. Go to Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID).
2. Click Password & Security > Get a Verification Code.
3. On Mac, open settings to get a verification code

You can find these steps and how to enter Account Recovery if you're unable to receive the verification code using Get a verification code and sign in with two-factor authentication - Apple Support.


Regards.


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1 reply
Question marked as Top-ranking reply

Jun 21, 2023 3:39 PM in response to CSLeaf3

Hi CSLeaf3,


Thanks for posting in Apple Support Communities.


If you're unable to receive the verification code, you can get it from the trusted device.


Get a code from Settings on your trusted device

If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.
From your iPhone, iPad, or iPod touch
If your device is online:
1. Go to Settings > [your name].
2. Tap Password & Security > Get Verification Code.
3. On iPhone, tap Get Verification Code
If your device is offline:
1. Go to Settings > [your name].
2. Tap Password & Security. 
3. A message says "Account Details Unavailable." Tap Get Verification Code.
From your Mac
1. Go to Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID).
2. Click Password & Security > Get a Verification Code.
3. On Mac, open settings to get a verification code

You can find these steps and how to enter Account Recovery if you're unable to receive the verification code using Get a verification code and sign in with two-factor authentication - Apple Support.


Regards.


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how can I log into my child under 13 iCloud when verification code is not available

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