You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot my passcode and didn’t back up my phone, can I restore it without losing my pics and data?

Forgot my passcode and didn’t back up my phone, can I restore it without losing my pics and data?

iPhone 12

Posted on Jun 20, 2023 7:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2023 7:59 PM

Unfortunately no. Resetting your phone will wipe the phone clean.


If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support


3 replies
Question marked as Top-ranking reply

Jun 20, 2023 7:59 PM in response to joell166

Unfortunately no. Resetting your phone will wipe the phone clean.


If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support


Forgot my passcode and didn’t back up my phone, can I restore it without losing my pics and data?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.