I followed the directions above to change payment method on iPad until I’m supposed to click “manage payments”. That button doesn’t exist on mine. What can I do? I’m trying to make an app purchase and keep being told my payment method is expired. When I go to change it I get an error message. So maybe this is two separate issues. But ultimately, how do I update/ add new payment method to make app purchases?
If you are not seeing the buttons as described in Add a payment method to your Apple ID - Apple Support
then try restarting your device. If you still do not see them, try using a different device or contact Apple.
Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
If you are not seeing the buttons as described in Add a payment method to your Apple ID - Apple Support
then try restarting your device. If you still do not see them, try using a different device or contact Apple.
Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
See ⤵️
Add a payment method on your iPhone or iPad -> Related Article: Add a payment method to your Apple ID
6. Enter the payment method details, then tap Done.
Cannot change payment
