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Cannot change payment

I followed the directions above to change payment method on iPad until I’m supposed to click “manage payments”. That button doesn’t exist on mine. What can I do? I’m trying to make an app purchase and keep being told my payment method is expired. When I go to change it I get an error message. So maybe this is two separate issues. But ultimately, how do I update/ add new payment method to make app purchases?

Posted on Jun 21, 2023 11:40 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2023 11:48 AM

See ⤵️

Add a payment method on your iPhone or iPad -> Related Article: Add a payment method to your Apple ID

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.
  4. Tap Manage Payments.
  5. Tap Add Payment Method.

    

 6. Enter the payment method details, then tap Done.

2 replies
Question marked as Top-ranking reply

Jun 21, 2023 11:48 AM in response to MegC89

See ⤵️

Add a payment method on your iPhone or iPad -> Related Article: Add a payment method to your Apple ID

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.
  4. Tap Manage Payments.
  5. Tap Add Payment Method.

    

 6. Enter the payment method details, then tap Done.

Jun 21, 2023 11:50 AM in response to MegC89

If you are not seeing the buttons as described in Add a payment method to your Apple ID - Apple Support

then try restarting your device. If you still do not see them, try using a different device or contact Apple.


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


Cannot change payment

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