You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I change my payment method if the change payment method box is grayed out

I have an I phone 13 and the credit card used for payment method has expired. When I try to change method to a different card the “add payment method “ icon on my phone is grayed out how do I correct the grayed out icon so I can add a new credit card

iPhone 5c, 10

Posted on Oct 22, 2023 7:20 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2023 7:39 AM

Try this:


Open Settings App

Tap Screen Time

Tap Content & Privacy Restrictions

Tap Allowed Apps

Make sure Apple Wallet (and other apps you want to be able to make changes to) is turned on

1 reply

How do I change my payment method if the change payment method box is grayed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.