Unable to download any app from App Store

unable to download any app from apple store because my iOS software is old for the app which is available on app store

iPad Air, iOS 12

Posted on Jun 21, 2023 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2023 12:08 PM

iPad Air, iOS 12

Update first your iPad Air to iPadOS 15.7.6.

Your iPad is eligible for an update, check here -> iPad models compatible with iPadOS 13 - iPadOS 15

iPad models compatible with iPadOS 15.5 – Apple Support (UK)


You need about 6 GB device storage and good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

Go to Settings -> General -> Software Update -> Download and Install.

 

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


 

2 replies
Question marked as Top-ranking reply

Jun 21, 2023 12:08 PM in response to Abuusama

iPad Air, iOS 12

Update first your iPad Air to iPadOS 15.7.6.

Your iPad is eligible for an update, check here -> iPad models compatible with iPadOS 13 - iPadOS 15

iPad models compatible with iPadOS 15.5 – Apple Support (UK)


You need about 6 GB device storage and good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

Go to Settings -> General -> Software Update -> Download and Install.

 

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


 

Jun 21, 2023 12:03 PM in response to Abuusama

Your iPad running iOS 12 won't update higher than 12.5.7. That's too old for many apps now being distributed which typically may only support the last 2 iOS versions. If you want to run apps requiring a newer version you will have to buy newer equipment. Note that some services such as YouTube and Facebook may still be available if you use a web browser.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to download any app from App Store

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