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Record video on iPhone

When I record a video on my iPhone the sound is muted and dimmed. I can’t unmute

iPhone X, iOS 16

Posted on Jun 21, 2023 1:46 PM

Reply
1 reply

Jun 23, 2023 9:50 AM in response to Bmw07jah

Hello Bmw07jah,


We would like to see how we can help you with your issues with audio when recording videos. If you remove the case and test the issue, does it persist? Check out the steps in this link and get back to us with your results: If the microphones on your iPhone aren't working - Apple Support


"If people can't hear you when you're using speakerphone 

  1. Open the Camera app.
  2. Record a video while speaking at the top of your iPhone.
  3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
  4. When you play back the videos, you should hear your voice clearly."


Cheers!


Record video on iPhone

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