Apple Watch stuck at 35 days (longest move streak)

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Apple Watch stuck at 35 days (longest move streak)

My apple watch has been stuck at 35 days for the longest move streak badge. I have tried to unpair/repair my watch but it did not work. I am on family setup, and my dad's phone, which i used to set the watch up, is an iPhone 13 on IOS 16. Badges such as "100 move goals" are also stuck at 35. Occasionally it will change to 36, but the

next day it is back to 35. My monthly badges are "perfect month" so I refuse to fail to close my move ring one day just to fix this problem. Does anyone know how to fix this?

Apple Watch SE, watchOS 9

Posted on Jun 21, 2023 1:57 PM

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Answer 1

Ali_E1

Community Specialist

Jun 23, 2023 11:38 AM in response to archon88

archon88,

Apple released software updates for both the iPhone and Apple Watch yesterday. If you haven't already, have your dad update his iPhone to iOS 16.5.1, and then update your Apple Watch to watchOS 9.5.1.

If you have already updated, or you move streak is still stuck after you update, connect with Apple Support to learn more. You can reach them by choosing "Health & Fitness" here: Get Support

Don't stop closing your Move ring, you're doing great!

Warmest Wishes.

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Answer 2

Jeff_W.

Community Specialist

Jun 23, 2023 10:09 AM in response to archon88

Hey archon88,

You did a great job going through the steps of unpairing and pairing the Apple Watch again. Did you also try restarting your Apple Watch and iPhone? If not, we recommend that as the next step as well. Restart your iPhone

Also, make sure both your iPhone and Apple Watch are both updated to the latest software:

Update your iPhone or iPad

Update your Apple Watch

Let us know if this helps!

Best regards.

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Answer 3

Apr 3, 2024 6:52 PM in response to archon88

the same thing is happening to me and my watch is stuck and it is family shared by my mom the only time it got fixed was when the watch os 10 update came and it shows but after 2 days it goes back to 35. I do not want to risk loosing all of my limited addition badges and others it will go up once and sometimes it goes down to 34!

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