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how to get my konami id i had it linked to my apple account but now i have an android


Posted on Jun 22, 2023 6:16 AM

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Question marked as Top-ranking reply

Posted on Jun 23, 2023 12:56 PM

Hey waynejrn,


We'd be happy to help out! Sounds like you need help recovering a Konami account. If so, please review the following information direct from Konami:

If you get a new device or delete the app, you can restore your account at a later time as long as you back up your data beforehand via a data transfer using a KONAMI ID or Game Center account. However, if you use a Game Center account to perform a data transfer, you will not be able to restore your account if you change to a different OS.

- Please check the FAQ on how to restore an account via a data transfer.
If you have either lost the KONAMI ID you used to back up your data or you have forgotten your KONAMI ID password, please refer to the section titled "About the KONAMI ID (my.konami.net)" or use the contact form to get in touch.

If you switched devices or deleted the app without configuring the data transfer set-up, please see the section titled "Inquiry: I can't restore my account using a data transfer" below.

This is all outlined further here: General Contact | Konami


We hope this helps out.


Take care!

1 reply
Question marked as Top-ranking reply

Jun 23, 2023 12:56 PM in response to waynejrn

Hey waynejrn,


We'd be happy to help out! Sounds like you need help recovering a Konami account. If so, please review the following information direct from Konami:

If you get a new device or delete the app, you can restore your account at a later time as long as you back up your data beforehand via a data transfer using a KONAMI ID or Game Center account. However, if you use a Game Center account to perform a data transfer, you will not be able to restore your account if you change to a different OS.

- Please check the FAQ on how to restore an account via a data transfer.
If you have either lost the KONAMI ID you used to back up your data or you have forgotten your KONAMI ID password, please refer to the section titled "About the KONAMI ID (my.konami.net)" or use the contact form to get in touch.

If you switched devices or deleted the app without configuring the data transfer set-up, please see the section titled "Inquiry: I can't restore my account using a data transfer" below.

This is all outlined further here: General Contact | Konami


We hope this helps out.


Take care!

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