Transfer apple account balance to Apple Cash

I accidentally loaded money into my Apple account. How do I transfer it to Apple Cash?

Posted on Jun 22, 2023 10:27 AM

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Posted on Jun 22, 2023 10:43 AM

Apple ID account cannot be transferred to Apple Cash. Two separate companies. Apple Cash is Green dot Bank and Apple ID account is, obviously, Apple. Funds can’t be transferred that way.

105 replies

May 19, 2024 7:16 PM in response to Jeff Donald

Exactly my situation as below and they refused doing refund then deleted my post on this forum ‘respectfully’ expressing my dissatisfaction.


I am sure they can be investigated for unlawful practice with having done that.


I’m in Australia so cannot call the 1800 number for this issue.


I lose a lot of money because of them not doing a refund and it isn’t any different to what has been said here.


“An exception to the non-transferable rule is if the funds were transferred by mistake from a bank account. The transfer can be reversed, but only to the bank that was the source of the funds.”

May 20, 2024 1:04 AM in response to AppleAU99

Sorry for your experience. I’m not familiar with Australian laws and regulations, so a refund of this nature has to comply with local and regional laws and regulations. The area of concern falls under anti money laundering laws, specifically Anti-Money Laundering and Counter-Terrorism Financing Act 2006 and other financial regulation. Many times these laws do not permit the customer experience Apple would like to provide.


The contact information can be found in these two Apple Support articles.


Contact Apple for support and service - Apple Support


Choose your country or region - Official Apple Support


Local Official Apple Support will always be your best source for information, as opposed to a global public discussion forum for Apple users and fans.

Apr 21, 2024 8:16 AM in response to taya195

Nothing sketchy in keeping people’s money safe. Apple ID account can receive funds directly and/or an Apple Gift Card can be redeemed into the account. People lose physical gift cards, and when they do, there is no way to reimburse the funds.


Another issue is gift cards being used to commit fraud. If the gift card is redeemed into an Apple ID Account, that eliminates the fraud risk.

Apr 22, 2024 12:24 PM in response to SEF33

Sorry, I don’t understand what you want to do. Apple Pay doesn’t hold funds. Apple Pay is a payment system that provides better privacy and security. Apple Cash is a prepaid debit card that is in your Apple Wallet app. You can redeem funds on your Apple Gift Cards for to your Apple ID Account for safety, security and convenience.


What exactly are you wanting to do?

May 22, 2024 3:00 AM in response to Jeff Donald

Yes Jeff, I’d put the same feedback on apple.com/feedback as well as to the ‘help’ representative I spoke to and his boss officiating on the same shift.


No care at all of having huge amount of money that is literally useless to be only able buy products from the App Store.


Not wanting to continue here - actually find myself very irritated now thinking about it.

Jun 24, 2024 3:09 AM in response to Deya0124

I’ve linked below several Apple Support articles that explain the differences in various types of gift cards and how to redeem your cards. The last article explains what you can purchase with the different types of gift cards.


What type of gift card do I have? - Apple Support


How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


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Transfer apple account balance to Apple Cash

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