Transfer apple account balance to Apple Cash

I accidentally loaded money into my Apple account. How do I transfer it to Apple Cash?

Posted on Jun 22, 2023 10:27 AM

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Posted on Jun 22, 2023 10:43 AM

Apple ID account cannot be transferred to Apple Cash. Two separate companies. Apple Cash is Green dot Bank and Apple ID account is, obviously, Apple. Funds can’t be transferred that way.

105 replies

May 21, 2024 3:10 AM in response to Jeff Donald

I tried speaking with Apple Support again, on the 1300 number for Australia, is $600 that I lose because Apple have some kind of policy that distinguishes between Apple ID credit, Apple Cash and Apple Pay.


Feedback providing is that Apple better distinguish these features on future iOS revisions for their Apple iPhone.


My delay to your answer Jeff is due that I turned notifications off since was getting so many from this forum because of this issue.

Apr 12, 2024 4:04 PM in response to josephfromflourtown

Generally, the funds can be refunded/transferred back to original funding source. In other words if funds originally came from a gift card, funds go back to the gift card. If funds originally came from a debit card or bank account, funds are returned to the account. What cannot be done is refund/transfer funds from a gift card to a bank account.


The issue comes on gift cards if you spent some of the gift funds and just want to transfer/refund a partial amount.


Please call 1-800-MY-APPLE to start the process. Funds are usually available in 48 to 72 hours.

May 19, 2024 7:16 PM in response to Jeff Donald

Exactly my situation as below and they refused doing refund then deleted my post on this forum ‘respectfully’ expressing my dissatisfaction.


I am sure they can be investigated for unlawful practice with having done that.


I’m in Australia so cannot call the 1800 number for this issue.


I lose a lot of money because of them not doing a refund and it isn’t any different to what has been said here.


“An exception to the non-transferable rule is if the funds were transferred by mistake from a bank account. The transfer can be reversed, but only to the bank that was the source of the funds.”

May 20, 2024 1:04 AM in response to AppleAU99

Sorry for your experience. I’m not familiar with Australian laws and regulations, so a refund of this nature has to comply with local and regional laws and regulations. The area of concern falls under anti money laundering laws, specifically Anti-Money Laundering and Counter-Terrorism Financing Act 2006 and other financial regulation. Many times these laws do not permit the customer experience Apple would like to provide.


The contact information can be found in these two Apple Support articles.


Contact Apple for support and service - Apple Support


Choose your country or region - Official Apple Support


Local Official Apple Support will always be your best source for information, as opposed to a global public discussion forum for Apple users and fans.

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Transfer apple account balance to Apple Cash

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