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iPod Touch skips, stutters, glitches through songs since software upgrade!

Hi everyone,

*Since I upgraded my iPod Touch* to the latest available software update +(for the 1st Gen is 3.1.3)+, it has become *unable to properly play any music encoded above 128kbps*. Before the upgrade, my iPod could play music encoded in any higher bitrates like a champ! All the way to 320kbps, variable, even Apple Lossless format used to play flawlessly.

Suddenly after the last *firmware update*, most of the songs in my iPod Touch would *skip, glitch and garble, making electronic glitches and annoying noises* for no apparent reason. On occasion, the iPod would even *add several second of silence in the middle of random songs*. It's bizarre!

It definitely took me a while to figure it out, and spent weeks testing and researching what could be the problem. It was truly driving me nuts! The result of all these tests was clear: the *iPod Touch now CHOKES on any music file encoded higher than 128 kbps ACC*. Truly pathetic for such an expensive little jukebox. Even the early MP3 players I owned 10 years ago were able to play variable rate MP3 files without a glitch. *_This is a major bug that needs to be solved_*.

For those interested, I did the following tests through my weeks of research to find out the culprit to this problem:

- - - Reinstalled the device software

- - - Reformatted the device, then updated the software

- - - Uninstalled all apps, reinstalled and tested my music after reinstalling each app

- - - Disabled Wi-Fi (no difference)

- - - Copied over my music library from scratch, several times (it was painful)

- - - Reformatted a few albums in different bitrates, from 96kbps, all the way to 320kbps, both in constant and variable rates, and tested them one by one. This took days.

In the end, there is one thing that was consistently clear: *any songs encoded over 128kbps would skip, glitch and sound corrupted. Time after time*. All those music files I had encoded at higher rates +(192 kbps, variable 240 kbps and beyond)+ would make the iPod choke.

There is one temporary solution to this mess, but it involves reducing the quality of your music files: The only way I can now play my music collection in my iPod Touch without skips and glitches is by downconverting my files to the now *obsolete 128kbps*. Only when I converted my music to 128kbps, the annoying skips and glitches stopped. For an audiophile like myself, this was an absolutely painful decision, as I can tell the *obvious loss in quality and nuance in my music files since i had to downconvert them*.

Funny: this skipping problem *also affects any files purchased from iTunes* +(encoded at 240 kbps variable rate)+. Should I ask for my money back, Apple?

I find this irritating and painful, since *the ONE THING the iPod is supposed to do well* (aside from apps, games, and web browsing) *is to PLAY AUDIO AND MUSIC FILES*.

I spent a lot of money on this machine, and until recently it worked like magic; I just wished it played music again like it's supposed to. It's what the iPod was built to do. *Apple: Please fix the software!*

I wonder if there's a forum where I could post my detailed findings, so Apple engineers can take note of this *MAJOR BUG*.

PS: I have recently learned this is a very common bug, and tons of people are reaching out telling me they are experiencing the same annoying problems. Furthermore, *this seems to affect not just the 1st Gen, but ALL generations of the iPod Touch*. It's a *widespread software issue* that was not properly addressed in the latest software upgrade. I'm starting to worry about Apple's quality assurance process.

Quad Core PC, Windows Vista, 32GB iPod Touch 1st Gen - Firmware 3.1.3

Posted on Aug 19, 2010 6:39 AM

Reply
18 replies

Oct 11, 2010 11:53 AM in response to Juliator

Thank god i found this. I thought i was going crazy.my 3rd gen skips also. I did not know it was due to the size. When I bought it, i plugged it into my laptop to transfer songs onto it and at the same time it updated to the new software. I thought that was what was wrong. the songs were also skipping on my itunes so i would delete them and pay again to have the songs back.It got to be so many songs that I had to stop buying any songs for fear that they would be bad.

Oct 12, 2010 10:37 PM in response to steelbreezzz

I've been playing around with my iPod and I've found two ways to stop the stuttering. Short version!
1. Bring up music player, press home button to close music player, load Chuzzle. The music keeps playing over USB glitch free while the Chuzzle main screen is on display. No idea why it works but it does.
2. This is the new way I've found to get rid of almost all stuttering. Double tap the Home button to bring up the multitask list. Press and hold any of the icons on the bar, if any are showing, until the Minus icon appears on the corner. Close all icons. Close the multitask bar. Open the music player, start the song you want to hear, press Home key to close music player, double tap Home to open multitask bar, press and hold the music player icon until the minus appears, close the music icon and the song stops. Now, pull the multitask bar right to bring up the Music Player controls. Start the song again with the Play button, the music plays nearly glitch free.
Not sure why this works for me either, but it does too.

iPod Touch skips, stutters, glitches through songs since software upgrade!

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