How to remove my Apple Account Balance to change my region?

I have a remaining balance on my account and I can’t use the remaining balance to purchase anything on my App Store and iTunes and I want to change my region will it be possible to do so ….?



[Re-Titled by Moderator]


iPhone 6s Plus, iOS 15

Posted on Jun 22, 2023 2:46 PM

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Question marked as Best reply

Posted on Jun 22, 2023 3:01 PM

If you want to clear your Apple Account balance, it is depending on the amount:

1.

👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 


3 replies
Question marked as Best reply

Jun 22, 2023 3:01 PM in response to otf147

If you want to clear your Apple Account balance, it is depending on the amount:

1.

👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 


Jun 22, 2023 3:05 PM in response to otf147

Can you please explain more. Are you shifting your region? Or you just want to change region? You can change your region in the Store app. Click your pic in top right corner, Goto settings and at the very bottom you can change the region. But if you want your store credit to be refunded, please talk to customer support, they might be able to transfer it back to your original payment method or the registered payment method. Also you can gift it to someone you know and needs it and take money from them.

How to remove my Apple Account Balance to change my region?

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