You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple tv doesn't allow code to go in

can't log in to apple tv. code is sent to iPhone, but there is no place on the tv to submit it


Apple TV (2nd generation)

Posted on Jun 22, 2023 4:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2023 7:21 PM

If you have a legacy model Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

1 reply
Question marked as Top-ranking reply

Jun 22, 2023 7:21 PM in response to Laineycat

If you have a legacy model Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

apple tv doesn't allow code to go in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.