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iPhone XR Microphone

Since last update microphone is not working as should. Works for “Hey Siri” and recording videos however if I use Voice Memos, my memo will record with no sound, playback is blank.


I often make calls on my phone using speaker. When I call a person on speaker, I can hear them but they can’t hear me. The mic icon is the usual mic crossed out to indicate it is muted. If I press the icon to unmute, the icon changes to another mic icon that is still crossed out. Both icon’s indicate it is muted.



All works well with a normal phone call off speaker, they can hear me.



Posted on Jun 23, 2023 3:37 AM

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1 reply

Jun 24, 2023 11:23 AM in response to Seriously56

Hello Seriously56,


Welcome to Apple Support Communities! We're happy to help with the sound issue you're having.


Have you restarted your phone since this started happening?

Restart your iPhone


Have you also checked to make sure that the mute button on the left side of your phone isn't enabled? 


Check out the article below and follow the steps provided in the article for help with audio issues.

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


We also recommend checking out this article for help with the microphone: If the microphones on your iPhone aren't working

iPhone XR Microphone

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