You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Microphone not working on iPhone 7

This happened just a few hours ago, but the microphone on my iPhone has stopped working. Whenever I take a video, there is no audio and the mute volume button (beside the play button) is greyed out and I can't press it. When I call someone they can't hear me, and the speaker button is greyed out. When I put headphones in, nothing happens and any music or anything I play just comes out of the speaker. I also can't record voice memos or send voice messages, whenever I press the record button nothing happens. My problem is similar to this one: iPhone 7 + no microphone during calls or … - Apple Community, besides the software part. I talked to Apple support and we tried different methods (including updating my phone), which didn't work. They suggested I bring the phone in so they can look at it. I just wanted to see if anyone had the same problem, and how they fixed it before I take it to the Apple Store.

iPhone 7, iOS 15

Posted on Feb 13, 2023 3:31 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2023 4:11 PM

Hello ~ If you have already clicked on and reviewed this link..


If the microphones on your iPhone aren't working - Apple Support


Also you have spoken with Apple most likely you need to go ahead and take your iPhone in for a checkup…


Genius Bar Reservation and Apple Support Options - Apple


Good luck.


~Katana-San~

1 reply
Question marked as Top-ranking reply

Feb 13, 2023 4:11 PM in response to andora_

Hello ~ If you have already clicked on and reviewed this link..


If the microphones on your iPhone aren't working - Apple Support


Also you have spoken with Apple most likely you need to go ahead and take your iPhone in for a checkup…


Genius Bar Reservation and Apple Support Options - Apple


Good luck.


~Katana-San~

Microphone not working on iPhone 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.