Hello. I just lost my phone which had an ios 16.5 recently installed and after lossing it i was able to erase it remotely but to my supllies the device has dissapeared from my find my app in the phone and i cant no longer see it or track it….

I just lost my phone and was able to erase it but to my suprise i cant no longer see it in find my app… so am asking what can i do to track it again in find my app


nb; my phone had an ios 16.5 installed

iPhone XR, iOS 16

Posted on Jun 23, 2023 3:10 AM

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5 replies

Jun 23, 2023 6:07 AM in response to braiton112

You may be confused here.


If the phone is powered off, it can still appear in Find My.....IF....the battery is still good and the phone can connect to the Internet at its current location.


But.....If the battery has run down, the phone can't operate at all. And, if the phone does not have an Internet connection, it can't appear in Find My either, even if the battery is OK.


So the bottom line here is that 2 things are required for the phone to be able to appear in Find My.


1) The battery is OK and has not run down

2) The phone has a current connection to the Internet where it is located


When both conditions are met, the phone appears in Find My.



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Hello. I just lost my phone which had an ios 16.5 recently installed and after lossing it i was able to erase it remotely but to my supllies the device has dissapeared from my find my app in the phone and i cant no longer see it or track it….

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