iPhone (iOS16.5.1) does not show plant ID option in info

My iPhone with IOS16.5.1 does not show plant ID option in info. It has never shown it even since iOS 15. My iPad shows it. Very frustrating.


[Re-Titled by Moderator]

iPhone 8 Plus, iOS 16

Posted on Jun 23, 2023 12:26 PM

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Question marked as Top-ranking reply

Posted on Jul 3, 2023 11:02 PM

Please read this support page

Look up what's in a photo with your iPhone or iPad - Apple Support


Please also check if your iPhone is in this list

Models that support Live Text, Visual Look Up, and lifting a subject from the background - Apple Support

Your post shows an iPhone 8 Plus, that would be too old for this feature.


Regards Ralf


39 replies

Jul 4, 2023 3:19 AM in response to VulcanJohn

Hi léonie, thanks for your reply. There is no star on the info button and I only have about 20 photos on the phone at the moment. I haven't moved house and I have excellent internet here. Just talking to Apple support now, I will let you know the outcome.


FIXED IT!


It's not a function of the Camera or Photos settings, it's driven from the settings for Siri. I had switched off "Show in Look Up" and "Show in Spotlight" from within the main "Siri and Search" group as I don't want Siri tracking my every waking moment. Apple support had me switch them both back on and test with a new photo; happily the "Lookup xyzzy" option reappeared. At this point I don't know if I need both of these settings switched on. Now I know where to play, I will try deactivating one at a time to find the minimum access needed to activate the function. You may be happy to switch everything back on, which is your choice. Good luck!




Jul 4, 2023 2:44 AM in response to VulcanJohn

Does the Info button have a star for any of your photos? If not, the scanning of the photos has not yet finished or you are not having an internet connection. Give photos plenty of time to scan your library with the iPhone connected to a power supply and the internet.

Or have you moved to a region, where visual lookup is not yet supported? iOS and iPadOS - Feature Availability - Apple



May 5, 2024 2:23 PM in response to andimac

I just noticed that today sitting out and one of my favorite spots outside. I noticed the same thing it was not available and a great deal many close-ups. Or long shots. I’m running 17.4.1. That is very frustrating as well however, I’ve been taking most of my photos in raw when I can do more with them on the Mac. So I shut the raw off and it seem to work both in portrait view or white screen, I hope this helps.

Jul 4, 2023 10:16 AM in response to andimac

I just discovered I can use Visual Look Pp on my iMac . It's available with Monterey and later. Doesn't work quite the same as on the iPhone or iPad. I've never seen the star mon info before on my iMac, but now I do even though I've had Monterey for quite awhile. The trick is you have to click the icon on the actual photo. At least I do not have to get a new iPhone! Here is the article: Learn more about a photo using Visual Look Up in Photos on Mac - Apple Support


Dec 26, 2024 5:48 AM in response to filipeduardovich

Not sure why mine isn’t working again (had this problem in the past and fixed it with the settings change). Note running 18.2 on a 15 Pro Max with Apple intelligence on.


As a workaround will start using the export/share button on an photo and picking “search on Google” which for me opens the Google app with lens search automatically. It’s a couple extra steps but seems to work similarly.

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iPhone (iOS16.5.1) does not show plant ID option in info

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