Activation lock

Hello Everynyan,


I want to ask if someone know how to solve the activation lock if I didnt remmeber the Apple ID corrctly, and so the ID password.


Thank You

Posted on Jun 23, 2023 2:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2023 11:53 PM

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)

3 replies
Question marked as Top-ranking reply

Jun 23, 2023 11:53 PM in response to eimanalshamsi

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)

Jun 23, 2023 2:51 PM in response to eimanalshamsi

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)


You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)


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if I didnt remmeber the Apple ID corrctly, and so the ID password

BTW:

You are sign in here .  .  .  with your Apple ID & Password.

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

 

What happens when you use the same Apple ID & Password that you use to sign in here?

 

See the following Apple articles

Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support

Manage and use your Apple ID -> Manage and use your Apple ID – Apple Support (UK)

 




Jun 23, 2023 11:47 PM in response to Raicya

Hi,

My old ipad have an activation lock so I tried to reset the password and I put mark on “cant use this e-mail” button, but in the end of the reset steps, it show that they will send an e-mail to reset the password, but I dont have the access to the e-mail because of the activation lock.

So how can I reset the password? is there something else to do?


Thank you

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Activation lock

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