Mac book pro stalls at login

My MacBook pro stalls after i put my password then warms up and restart, any idea how to solve this ?

MacBook Pro 15″, macOS 10.13

Posted on Jun 23, 2023 4:29 PM

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Posted on Jun 24, 2023 11:19 AM

Try booting into Safe Mode to see if you can finish logging in without the laptop restarting. If Safe Mode allows you to login and not restart, then it most likely means you have an issue with some third party software.


What is the exact model of this laptop and version of macOS being used? You can get the exact model by using this Apple article to identify your laptop by using the system serial number:

Check Your Service and Support Coverage - Apple Support


Also try disconnecting all external devices from the laptop in case one of them is causing a problem.


Try running the Apple Diagnostics to see if any hardware issues are detected.


1 reply
Question marked as Top-ranking reply

Jun 24, 2023 11:19 AM in response to vivien299

Try booting into Safe Mode to see if you can finish logging in without the laptop restarting. If Safe Mode allows you to login and not restart, then it most likely means you have an issue with some third party software.


What is the exact model of this laptop and version of macOS being used? You can get the exact model by using this Apple article to identify your laptop by using the system serial number:

Check Your Service and Support Coverage - Apple Support


Also try disconnecting all external devices from the laptop in case one of them is causing a problem.


Try running the Apple Diagnostics to see if any hardware issues are detected.


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Mac book pro stalls at login

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