Airpod Max - Popping/Crackling noise when NC is active.

After some more testing, I found that there is a conflict with other bluetooth device connected at the same time.

I my case, it is clearly that the Logitech's mouse MX anywhere 3 or other Logitech mouse cause the conflict with bluetooth headset, any brand, not just apple brand.

As soon I turn off the power from the mouse, the sound on headset came back clear like before.

So I decided to connect the Logitech software call Logitech Option+ via its USB wireless receiver for now.

I don't know if this is the Logitech's driver issue or Apple's issue.

So hope someone from apple git us a hint on this.

On my mac book pro M1, I have a bluetooth Keyboard Nuphy Air75 v2, a bluetooh Logitech MX Anywhare 3, and Airpod Max.

After some more testing, I found that the Airpod Max had conflict with other bluetooth Headsets, any brand not just Apple.

In my case, it is clearly that the Logitech's mouse MX anywhere 3 or other Logitech mouse caused the conflict with bluetooth headset, any brand, not just apple brand.

As soon I turned off the power from the mouse, the sound on headset came back clear like before.

So I decided to connect the mouse using the Logitech software call Logitech Option+ via its USB wireless receiver for now.

I don't know if this is the Logitech's driver issue or Apple's issue.

Hope someone from apple give us some more information on this.

Hey OP,

I have now been experiencing the same issues with my Airpods Max for around two weeks.

As soon as ANC is activated I have an unbearable crackling noise in the right ear cup. The only remedy against it is turning of noise cancellation (So no hardware issue).

However I have this issue with an without playing audio. I will bring back mine tomorrow for repair.

Hi there,

Same issue here, mine recently started making a loud static noise when I put the Airpod Max on and after this, the lead ear cup keeps a crackling noise when ANC or Transparency mode is enabled. I also bought a new pair of ear cushions since my original had an issue too and I thought the crackling sound could be due to not properly sealling, but even if a new pair of ear cushions crackling sounds remain.

Apple created this issue in some firmware update.

I also had an issue with the mesh band.

It sounds like Airpods MAX requires a recall as Apple did with the Airpod Pro 1st gen.

It's a premium product but...sounds like Apple doesn't care about this issue.

Yes, I have the same problem now as I am typing, it is so sad that it started this issue a few month ago and it will not go away.

macOS Sonoma 14.3, Airpod 3rd gen, Airpod Max.

Airpod 3rd gen also experiencing the same problem.

So, I decided to purchase an earbuds noise cancellation from https://www.amazon.com/gp/product/B0B1LJFBPY/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

This works way better then apple product. No more spending stupid money from now on.

Hope apple do something about this soon!.