new iphone stuck on hello screen wont swipe up to put in passcode

new iphone stuck on hello screen wont swipe up to put in passcode. how to fix

Posted on Jun 23, 2023 9:16 PM

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Question marked as Top-ranking reply

Posted on Jun 23, 2023 9:22 PM

ToldbyTerry Said:

"new iphone stuck on hello screen wont swipe up to put in passcode. how to fix"

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Seems you have a frozen iPhone:


A. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





1 reply
Question marked as Top-ranking reply

Jun 23, 2023 9:22 PM in response to ToldbyTerry

ToldbyTerry Said:

"new iphone stuck on hello screen wont swipe up to put in passcode. how to fix"

-------


Seems you have a frozen iPhone:


A. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





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new iphone stuck on hello screen wont swipe up to put in passcode

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