Beats fit pro background noise on calls

Hi,


My beats fit pro picks a lot background noise on calls.

When I'm walking in the street I cannot have a phone call with my earphones, as they pick a lot of the background noise, ans actually amplify it.

Every time, people ask me if I'm on the beach (a bit of wind) or at an airport (because a car is driving in the distance).

Practically unusable for calls, and I consider switching, although I love them for running.

Any advice?

Thanks

Posted on Jun 24, 2023 12:33 AM

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Posted on Aug 19, 2023 11:02 PM

Eventually, I had more issues with the earphones, used the warranty, and they replaced them to a new pair.

Now, everything is fine, which means the earphones were faulty since the day I purchased them.


If you have similar issue - just go and replace them!

3 replies

Jun 25, 2023 8:25 AM in response to OmerGar

Hello OmerGar,


We'd be happy to help. Are you able to resolve the issue if you reset your Beats Fit Pro? Reset your Beats Fit Pro - Apple Support


If that doesn't resolve the issue we recommend making sure that your Beats meet the requirements to be automatically updated. You can learn how here: Update your Beats wireless headphones or earphones - Apple Support


If the issue continues, you may need to get your Beats serviced. You can do that by reaching out to Apple Support: Get Support


Thanks.



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Beats fit pro background noise on calls

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