Can I recover photos if it didn’t back up in iCloud?

How to recover photos if they are not in the iCloud back up but was on the device but recently got erased everything as a new phone??

iPhone 13 Pro, iOS 16

Posted on Jun 24, 2023 6:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2023 6:45 AM

Please check the following

  1. If you sign out of Apple ID sign backing with another Apple ID after you had turned on Messages in iCloudiCloud Photos, your content is safely stored in iCloud and is available on all devices that use the same Apple ID.
  2. If you have restored your iPhone with a backup that does not contain the Photos that you are looking for then please look for the correct backup on your PC/Mac --> Locate backups of your iPhone, iPad, and iPod touch - Apple ...
  3. Do you have a correct backup (iTunes) --> Restore your iPhone, iPad, or iPod touch from a backup ...
  4. Probably you may have un-synced photos with Mac / PC, sync them again
    1. For PC: --> Sync photos in iTunes on PC with devices - Apple Support
    2. For Mac --> Sync photos between your Mac and iPhone or iPad - Apple ...
  5. Have you ever imported your photos to Mac/PC and used "Delete After Import" --? Transfer photos and videos from your iPhone, iPad, or iPod ...
  6. If not found anywhere, have you ever uploaded them to any Cloud Drives (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc)


2 replies
Question marked as Top-ranking reply

Jun 24, 2023 6:45 AM in response to jarin176

Please check the following

  1. If you sign out of Apple ID sign backing with another Apple ID after you had turned on Messages in iCloudiCloud Photos, your content is safely stored in iCloud and is available on all devices that use the same Apple ID.
  2. If you have restored your iPhone with a backup that does not contain the Photos that you are looking for then please look for the correct backup on your PC/Mac --> Locate backups of your iPhone, iPad, and iPod touch - Apple ...
  3. Do you have a correct backup (iTunes) --> Restore your iPhone, iPad, or iPod touch from a backup ...
  4. Probably you may have un-synced photos with Mac / PC, sync them again
    1. For PC: --> Sync photos in iTunes on PC with devices - Apple Support
    2. For Mac --> Sync photos between your Mac and iPhone or iPad - Apple ...
  5. Have you ever imported your photos to Mac/PC and used "Delete After Import" --? Transfer photos and videos from your iPhone, iPad, or iPod ...
  6. If not found anywhere, have you ever uploaded them to any Cloud Drives (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc)


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I recover photos if it didn’t back up in iCloud?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.