hello, I've reported that my computer keeps shutting down because of a problem. Reported this to Apple, what can you tell me and what course can I take to resolve this, thanks Dario
iMac 21.5″ 4K, macOS 13.4
The "Report to Apple" button merely sends the crash report to them. Since all diagnostics, logs, and crash reports are de-identified, you will not get a reply.
Read If your Mac restarted because of a problem - Apple Support. Review all those suggestions, and if you still need help from your fellow Mac users by all means write back for more.
The "Report to Apple" button merely sends the crash report to them. Since all diagnostics, logs, and crash reports are de-identified, you will not get a reply.
Read If your Mac restarted because of a problem - Apple Support. Review all those suggestions, and if you still need help from your fellow Mac users by all means write back for more.
We are not Apple; just users like you. But depending on how you "reported" you may not get and answer. For instance, Apple does not make personal replies to Apple Feedback.
You can help us help you: Writing an effective Apple Support Commun… - Apple Community
Can you copy the panic log and paste it into the Additional Text area in a reply (document icon).
Hello Apple, my computer seems to shut down when not used and constantly needs to be restarted. I've reported it to Apple. what does your system tell you about why this is happening or what must I do to correct this problem, yours DARIO ZAMORA
