I got an iPad but it’s disabled

A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device.

You may find this support page to be helpful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

iOS/iPadOS 15.2 or later with a forgotten Passcode

Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.

iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support

You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple

AppleID

You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com

To recover your credentials, you’ll need access to one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

It maybe user Activation locked.

If so, the original owner would need to unlock this iPad for you to use this iPad.

Tap this Apple Support article link below.

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

Also, this iPad may not be worth any time or efforts to revive.

If this is a 2011 iPad 2nd gen or 2012 iPad 3rd or 4th generation, all of these iPad models have been completely obsolete, for quite some tiime, now, and there is no more support from Apple and there are no third party apps available to these 11 and 12 year old iPad models.

Got it from where? Do you know what model of iPad it is?

~Lyssa