You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i reset my old iPhone6 and now the touch screen wont work and it's stuck at language selection. can it be saved?

i reset my old iPhone6 and now the touch screen wont work and it's stuck at language selection. can it be saved?


Posted on Jun 25, 2023 12:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2023 12:32 AM

If your screen is black or frozen

  • Press and quickly release the volume up button.
  • Press and quickly release the volume down button.
  • Press and hold the side button until you see the Apple logo.
  • If your phone doesn't turn on, follow these steps to check your hardware and charge your phone.

More items...


If your iPhone won't turn on or is frozen - Apple Support (IN)

1 reply
Question marked as Top-ranking reply

Jun 25, 2023 12:32 AM in response to emileo152

If your screen is black or frozen

  • Press and quickly release the volume up button.
  • Press and quickly release the volume down button.
  • Press and hold the side button until you see the Apple logo.
  • If your phone doesn't turn on, follow these steps to check your hardware and charge your phone.

More items...


If your iPhone won't turn on or is frozen - Apple Support (IN)

i reset my old iPhone6 and now the touch screen wont work and it's stuck at language selection. can it be saved?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.