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Unresponsive iPhone 12 screen

I just got an iPhone 12 out of the box, and upon starting it, the screen will not function at all. It is on the screen where you select a language, and will not allow me to swipe up. Any ideas on how to fix this?

Posted on Dec 12, 2020 11:47 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

421,904 points

Posted on Dec 12, 2020 11:56 PM

Restart your device. Make sure your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.

If the screen isn't working on your iPhone or iPad - Apple ...

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Unresponsive iPhone 12 screen

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