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Cannot press the “Back Up This iPhone” button

Hello, I cannot press the “Back Up This iPhone” button, as it’s grey and there’s no response after pressing it. I was wondering what to do with it, thanks

iPhone 12

Posted on Jun 25, 2023 4:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2023 4:50 AM

See -> If you can't back up to iCloud -> If you can't back up to iCloud - Apple Support


👉 If the iCloud Backup option is greyed out

  1. Check if a restore is still in progress. Go to Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.” You can create a new backup after your device finishes restoring.
  2. Check whether you installed a profile that restricts iCloud Backup. Go to Settings > General > VPN & Device Management to see a list of installed profiles. 



8 replies
Question marked as Top-ranking reply

Jun 25, 2023 4:50 AM in response to Jack_YH

See -> If you can't back up to iCloud -> If you can't back up to iCloud - Apple Support


👉 If the iCloud Backup option is greyed out

  1. Check if a restore is still in progress. Go to Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.” You can create a new backup after your device finishes restoring.
  2. Check whether you installed a profile that restricts iCloud Backup. Go to Settings > General > VPN & Device Management to see a list of installed profiles. 



Cannot press the “Back Up This iPhone” button

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